If you have been waiting for a breakthrough update to your favorite open-source CRM, then circle September 2025 on your calendar- because SuiteCRM 8.10 is expected to be the most practical and productivity-driven release in recent times.
So, if you are a marketer managing complex outreach efforts or a CRM admin on the lookout for smoother communication tools, the upcoming SuiteCRM September release is built with you in mind.
This time around, SuiteCRM is focusing on two core areas that touch almost every user- email and campaigns. And no, these are not cosmetic updates or minor bug fixes- these are real, workflow-improvement upgrades intended to save you time and make your life easier.
Email Improvements CRM Users Will Actually Feel
Let’s first talk about the email improvements CRM users have been asking for. Email is usually the primary channel for engaging with customers, and SuiteCRM 8.10 acknowledges that.
That said, you can expect a more intuitive compose experience, quicker access to email templates, and finally- better threading of email conversations so you are not endlessly scrolling to find context. These improvements are designed to help cut down friction for sales teams and customer service agents who live in their inboxes.
And if you are managing your SMTP settings or switching between accounts regularly, the new update promises a more efficient authentication process which can be particularly helpful with the growing dependence on OAuth-based logins.
Campaigns Enhancements That Marketers Will Love
On the marketing front, the campaigns enhancements are where things get exciting. A redesigned Campaigns UI is expected with a simpler process along with more control over segmentation and scheduling. The SuiteCRM team has taken direct feedback from the community to reimagine how you build, launch, and track campaigns- and has taken the requisite measures to facilitate this with fewer clicks.
There is also talk of smarter reporting capabilities. While the full details are still under wraps, the aim is to make analytics more simplified and actionable. So instead of digging through data dumps, you will be able to zero in on what is working and redirect quickly when something is not.
A Smarter SuiteCRM Experience
The SuiteCRM 8.10 update fits neatly into the broader SuiteCRM updates 2025 roadmap. This year has already seen the launch of SuiteCRM 8.9 with its visual refresh for Campaigns and improvements to the email composer, but September's update is where these changes come into full bloom.
SuiteCRM’s commitment to open-source remains firm! Even as SuiteCRM continues to evolve with more enterprise-ready features, it stays true to the principle of giving you full control over your data- without roping you into costly, proprietary platforms.
So, what should you do now? If you are already using SuiteCRM, prepare your team for the new changes coming with 8.10. If you are not yet on the platform, this might be the best time to join.
You have got customer relationships to build and SuiteCRM 8.10 is here to make that easier.
Stay tuned for the official launch and detailed changelogs when the SuiteCRM September release drops!
