SuiteCRM 8.8 release is poised to revolutionize the way businesses manage customer relationships. With a host of new features and performance enhancements, this latest release solidifies SuiteCRM’s position as a leading open-source CRM solution and why you need SuiteCRM in 2025.
This article delves into the exciting SuiteCRM 8.8 new features that are set to come. The details of this can also be found in SuiteCRM roadmap 2025.
What is SuiteCRM?
SuiteCRM is a powerful, OpenSource CRM that allows you to build customer relationships by creating a single repository for all your customer data. By centralizing customer data, you gain key insights to improve efficiency. You can convert this data into sales by selling smartly and sending customized messages by segmenting customers and streamlining operations.
SuiteCRM features
SuiteCRM offers robust CRM features, that improve an organization's operational efficiency and productivity. These features streamline all your teams and allow them to work to achieve your business goals. These include
- 360-degree view of all your customer data
- You get the freedom to customize your SuiteCRM as your business requires
- Integrate SuiteCRM with core business systems or third-party applications by using Open Rest API.
- Benefit from the vibrant community that never lets you get stuck anywhere
- Add automation in key actions based on set conditions
- Can record and automate key touchpoints in calls, meetings, and tasks.
- Case management successfully manages cases with self-service portals.
- With Configuration Studio, you can customize layouts and create your own module.
These are not the only features SuiteCRM offers, they are always working on improving themselves, adding features that give the teams the freedom and autonomy to do what they do the best, that is serve your business better. Similarly, many updates have come and are yet to come in the release of SuiteCRM platform updates 2025.
Features of SuiteCRM 7.9 until 8.6
As mentioned, SuiteCRM works to constantly serve its customer base. SuiteCRM updates offer the following advanced features.
Set Language
Users and profiles can now set their language preferences from the advanced tab.
Improved backend
Backend structures were improved for data migration.
Record upgrade
Saving records is easy where with just control and enter we can instantly update and save records.
Improved Search
The search functionality has been improved to make workflow more efficient.
Saving Activity
A history feature has been added, which shows the previously worked-on records, in case you have to revisit for details.
Mobile version
The mobile version of SuiteCRM has improved with better navigation and interface.
Adding drop-down options
With drop-down options workflows and processes become smoother.
If you want to learn more about SuiteCRM 8 you can view it here.
Features of SuiteCRM 8.7
This version was more about structure updates, maintenance, and bug fixes including the following:
Pre Check
It shows you a pre-checkup for compatibility and errors, permission checkups, etc.
Target module
Shows who you are planning to reach out to, if they reach out to you first, they are then converted into a lead.
Record Pagination
If you search for a record, it shows more than 1 search result, you can flip through the pages from the arrows above, making it easier to find. You can even update records from here.
Pre-install page has been updated
The pre-install page has been redesigned and extra validation checks have been added.Action buttons on fields
With one button you can clear fields and the relevant information added to the contact.
SuiteCRM 8.8 new features
The all-new SuiteCRM version 8.8 is set to be released soon. SuiteCRM Expected upgrade in 2025 in January, is anticipated to have the following features:
Usability improvements
Security is getting better with two-factor authentication, meaning you'll be able to control who sees sensitive information. This is also beneficial in case you want to hide some information from certain users.
Adding non-numeric characters
Emojis are a thing and we enjoy them. But as much as we enjoy them, they still are not a part of the characters that can be added to the fields. However, in the upcoming upgrade, we’ll be able to add non-numeric characters like #,@, etc, to mark our customers, whichever way we want them to.
Platform upgrades
Anything that benefits the platforms the most is the framework upgrades. Where every process becomes smooth and data processing becomes efficient. SuiteCRM will be seeing Angular upgrade into PHP 8.3.
SuiteCRM 8.9 new features
If you thought SuiteCRM was only going to give us one version, then you’re wrong. On the roadmap 2025, SuiteCRM dropped features that are set to be released in May 2025. The following features are mentioned but the detail is yet to be uncovered.
Adding OAuth login
OAuth is a security protocol that allows users to grant third-party applications access to their data without needing to share passwords.
Adding related Enum
These features allow you to associate multiple records from one module to another providing greater flexibility. The email composer will also be redesigned to a more intuitive.
Campaign module improvement
There will be enhanced campaign tracking, improved automation, and better integration with other modules.
Conclusion
SuiteCRM roadmap 2025 shows SuiteCRM 8.8 promises to be a significant upgrade, offering enhanced useability, security, and customization options. With its focus on open-source flexibility and a strong community, SuiteCRM is an excellent choice for businesses seeking a cost-effective and powerful CRM solution.
SuiteCRM upcoming Features like two-factor authentication, non-numeric characters, and platform upgrades to improve security, and ease workflow processing.
At RT Dynamic, we specialize in SuiteCRM implementation and customization. Our team of experts can help you tailor SuiteCRM to your specific manufacturing needs, ensuring optimal performance and ROI. Contact us today to learn more about how we help you leverage the power of SuiteCRM.